Customer Service in the Wireless business is one of the most important issues in retaining and maintaining wireless customers. Several of the major companies have lost quality customer service for their wireless customers. Money and profits have been the main focus of their well being and that leaves you as a customer with the problem of not having good customer service as you should.
As a customer you deserve great customer service from your wireless company and it should always exceed your expectations. Lets take T-Mobile for instance when they first started out, their wireless plans were great but they had a lot of complaints about there wireless customer service. They have since noticeably improved there customer service in the wireless industry. They have consistently won JD Powers Awards year after year for excellent customer service in the wireless field surpassing all their competitors.
T-Mobile ranks highest overall, with #1 performance across all six U.S. geographical regions. Five of these are a #1 ranking; however, there were ties with Verizon Wireless, which is in a very close second place nationwide. The 5 categories that T-Mobile has excelled which include are customer service, cost of services, service plan options, brand image, and billing procedures.
There is also a company who has been behind the scenes that recognizes great customer service in the wireless business. The name of this company is Lightyear Wireless. They're unique because they have developed a new concept in the wireless industry known as an Independent Personal Wireless Agent (IPWA). What is an IPWA you may ask? An IPWA is a representative that is a single point of contact who assists their clients with customer service and wireless needs just like an Insurance Agent does.
Each agent
o Acts as a single point of contact
o Manages their customers
o Keeps customers up to date with new products and information
o Gives notice of any specials that are running
Lightyear Wireless is driven to deliver the best Customer Service and Wireless support for all their customers.
Who is Lightyear?
o $100 Million Dollar / Year In Revenue
o 15 Year Proven Track Record
o Back By The Largest Wireless Carrier in The US
o Clients like: Monster.com, Red Robin Restaurants, Capital Once, ETC
o Best Support, Best Customer Service
As we all know customer service is one of the most important aspects of any company. Lightyear Wireless has a very compelling concept along with very flexible service plans at a extremely affordable cost. They even have a no credit check option that requires no deposits and guaranteed approval. If you're looking for a new kind of wireless with the same great coverage and quality of service you might try looking into Lightyear Wireless.
If you need help or have questions about the Wireless industry in general feel free to call or email me anytime.
Good luck with your search.
As a customer you deserve great customer service from your wireless company and it should always exceed your expectations. Lets take T-Mobile for instance when they first started out, their wireless plans were great but they had a lot of complaints about there wireless customer service. They have since noticeably improved there customer service in the wireless industry. They have consistently won JD Powers Awards year after year for excellent customer service in the wireless field surpassing all their competitors.
T-Mobile ranks highest overall, with #1 performance across all six U.S. geographical regions. Five of these are a #1 ranking; however, there were ties with Verizon Wireless, which is in a very close second place nationwide. The 5 categories that T-Mobile has excelled which include are customer service, cost of services, service plan options, brand image, and billing procedures.
There is also a company who has been behind the scenes that recognizes great customer service in the wireless business. The name of this company is Lightyear Wireless. They're unique because they have developed a new concept in the wireless industry known as an Independent Personal Wireless Agent (IPWA). What is an IPWA you may ask? An IPWA is a representative that is a single point of contact who assists their clients with customer service and wireless needs just like an Insurance Agent does.
Each agent
o Acts as a single point of contact
o Manages their customers
o Keeps customers up to date with new products and information
o Gives notice of any specials that are running
Lightyear Wireless is driven to deliver the best Customer Service and Wireless support for all their customers.
Who is Lightyear?
o $100 Million Dollar / Year In Revenue
o 15 Year Proven Track Record
o Back By The Largest Wireless Carrier in The US
o Clients like: Monster.com, Red Robin Restaurants, Capital Once, ETC
o Best Support, Best Customer Service
As we all know customer service is one of the most important aspects of any company. Lightyear Wireless has a very compelling concept along with very flexible service plans at a extremely affordable cost. They even have a no credit check option that requires no deposits and guaranteed approval. If you're looking for a new kind of wireless with the same great coverage and quality of service you might try looking into Lightyear Wireless.
If you need help or have questions about the Wireless industry in general feel free to call or email me anytime.
Good luck with your search.
Garfield Moodie Communication /Service Technician for over 10 years with experience in cctv and electronics. Maxine Moodie has 5 years experience with T-Mobile delivering excellent customer service. Together we aim to provide excellent service. For more information please visit http://www.celltalkforless.mywirelessrep.com
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